Business Development Center
MOTiiV’s Business Development Center provides turn-key solutions to drive more traffic to your sales and service departments for the life of your customer.
Maximize
Your Communications
Our Call Center,
Your Profit Center
Our optimized BDC platform generates more business with comprehensive customer retention and prospecting strategy. Simply put, we focus on the quality of service so we can give each customer a great experience and drive dollars to your business.
Flexible Calls,
Consistent Success
Provide quality services to your customers while remaining effective in your selling techniques and your dealership will see an overall increase in profitability.
CSI Calls
SERVICES & FEATURES
No matter your OEM guidelines we can capture and verify customer email, set sold first service or next service appointments, and ensure satisfaction and dealership quality after purchase or repairs.
Inbound Service Appointments
SERVICES & FEATURES
Let us handle your inbound appointments and make scheduling an appointment at dealerships a snap for customers
Service Retention
SERVICES & FEATURES
Manufacturer Programs Maintenance Reminders, X Month No Service, Declined Services, Stay in contact with your customers and give them the option to take advantage of all the services a dealership offers.
Recall Notifications
SERVICES & FEATURES
Notify and schedule appointments for customers when their special-order parts arrive
Special Order Parts Notification
SERVICES & FEATURES
Notify and schedule appointments for customers when their special-order parts arrive.
Missed Sales Opportunities
SERVICES & FEATURES
Get detailed analysis on why a purchase wasn’t made with store visits and phone ups
Lease Renewal
SERVICES & FEATURES
Contact customers to inform them of their approaching lease term expiration
Custom Calling
SERVICES & FEATURES
Want us to call your mom, wife, or check up on your kids? Give us their number and we’ll do it! But really, just let us know what you need.
